How To Secure Your Online Accounts From Hackers

What do your online banking website, your email account, and Facebook all have in common? They all require you to log in. You’re prompted to enter your username and password to gain access. As cybercriminals desperately seek to steal your personal information, they’ve gotten really good at cracking usernames and passwords. Unfortunately, this basic level […]

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How Not To Get Locked Out Of Facebook And Other Online Accounts

“Hi, Scott.  I need your help,” the voice on the other end of the line greets. “I’m locked out of my Facebook account and can’t get back in because I don’t remember my password.  Can you help me?” While I happily try to assist, I know the chances for success are extremely low. Facebook, Google […]

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How You Can Avoid The “I Wish I Would Have” Lament I Hear Frequently From Clients

“I’ve not talked to one person who has had anything good to say about Windows 10,” Barbara expressed when she picked her laptop up Friday after having us perform our recommend bi-annual Windows 10 Check-Up Service. “I figured Windows 10 wouldn’t be a bad operating system, but boy was I wrong!  I wish I would […]

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Cryptocurrencies: Not Just For the Black Market


Bitcoin.  Cryptocurrency. You may recognize those terms being associated with cybercriminals holding your personal information hostage.  Often you’re instructed to pay the ransom using Bitcoin, if you want your files decrypted. Despite the negative connotation, Bitcoin and other cryptocurrencies are becoming a popular alternative form of payment and potentially profitable investment vehicles. What are cryptocurrencies? […]

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7 Common PC Problems – And How To Fix Them (Part 2)

Benjamin Franklin wisely wrote, “An ounce of prevention is worth a pound of cure.” This holds true in all areas of life, including with your technological gadgets.  My clients who observe good computing habits year-round typically don’t experience many problems between their regularly scheduled PC Tune-Up appointments. In my last column, I shared with you […]

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