What To Do When Your Web Browser Gives You Trouble

Web Browsers

 

Can you guess what the most common activity is people do on their computers?

Give yourself a pat on the back if you correctly guessed getting on the Internet.

Whether it’s checking email, reading the latest news or sports updates, watching videos on YouTube, or mingling with friends on Facebook, the Internet is the primary destination of most computer users.

You use a program called a web browser to access the Internet.  The most popular web browsers are Internet Explorer, Google Chrome and Mozilla Firefox.

Sometimes you’ll experience problems while visiting different websites.  A particular site may not load completely or at all.  An error message may appear.  Websites may take a seemingly long time to display on your screen.

Although there could be many possible causes of such problems, a gunked up web browser could be the culprit.  Resetting your browser can correct some of the problems you may experience.

Here’s how to reset the three most popular web browsers.

To reset Internet Explorer:

  1. Open Internet Explorer.
  2. Click the gear icon in the upper right corner.
  3. Select Internet Options.
  4. Click the Advanced tab.
  5. Click the Reset… button at the bottom of the window.
  6. Click Reset on the next window that opens.
  7. Click OK on the next window that opens.
  8. Close Internet Explorer to fully apply the changes.

To reset Google Chrome:

  1. Open Google Chrome.
  2. Click the Chrome settings icon in the upper right corner (3 horizontal bars).
  3. Select Settings.
  4. Scroll to the bottom of the page and click on Show Advanced Settings.
  5. Scroll down to the bottom of the page.
  6. Click on the Reset Browser Settings button.
  7. Close Google Chrome to fully apply the changes.

To reset Mozilla Firefox:

  1. Open Firefox.
  2. Press the ALT key on your keyboard one time. The menu bar will appear in the top left corner of the web browser.
  3. Click on Help.
  4. Click on Troubleshooting Information. A new page will open.
  5. Click on the Refresh Firefox button.
  6. Click on the Refresh Firefox button in the small dialog window that appears in the middle of your screen.
  7. Close Firefox to fully apply the changes.

Resetting your web browser, especially Internet Explorer, corrects many problems you may experience viewing websites.  If after resetting your browser, you still experience problems, you will want to contact your trusted computer professional to further diagnose the issue.

Scott Hartley, President/CEO

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